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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Corey Hines

December 15, 2025

5  out of  5
rating by Corey Hines
"Melissa was great. She has excellent customer service. I highly recommend."
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David Loomis

November 21, 2025

5  out of  5
rating by David Loomis
"Friendly and responsive - Kristie and the team here will take great care of you! Highly recommend!!"
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Angie Hart

November 18, 2025

5  out of  5
rating by Angie Hart
"Great customer service"
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Natalie Cisco

September 11, 2025

5  out of  5
rating by Natalie Cisco
"Best customer service around!"
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Keith Taylor

September 8, 2025

5  out of  5
rating by Keith Taylor
"Very easy to deal with.. Melissa makes things seem easy... Better prices than other State Farm offices and 50% faster on any request.. I have many vehicles with them and slowly moving all 14 to this office.. Extremely Transparent folks..Very Honest also..."
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Tonya Taylor (angel)

August 21, 2025

5  out of  5
rating by Tonya Taylor (angel)
"They have great people that works there and they are very nice people there and if you need help they well help you and I have nice things to say about them. They are great people."
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Alicia Smith

August 15, 2025

5  out of  5
rating by Alicia Smith
"This agency goes above and beyond for their customers everyday! Kristie Warren is my favorite agent. She pays attention to detail and stays committed to giving the best customer service."
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A. S.

August 15, 2025

5  out of  5
rating by A. S.
"Thanks Melissa for your help on the coverage for my camper!"
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Amber Shepherd

August 13, 2025

5  out of  5
rating by Amber Shepherd
"The absolute best!!! Mr Jim and all the ladies in the office are so nice polite and professional!!! They make everything a breeze! The knowledge and customer service is top tier if you are in the Brownsville Tn area I highly recommend recommend!!"
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Elkentar

June 28, 2025

5  out of  5
rating by Elkentar
"A grate person to have for your insurance agent and Melissa was such a help and a kind wonderfully person she was very knowledgeable and answered all my questions"
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Ishmael Ish

June 18, 2025

5  out of  5
rating by Ishmael Ish
"Great service and great deal ⭐️⭐️⭐️⭐️⭐️"
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Sonya Goodman

March 14, 2025

5  out of  5
rating by Sonya Goodman
"Great people to care for all your insurance needs"
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Herbie McFadden

October 8, 2024

5  out of  5
rating by Herbie McFadden
"Jim McAdam and his staff made you feel like they knew you for ever. Ms Watkins took her time to understand my insurance needs. She explained several options for what was best for me. Great experience."
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Chloe Maness

September 21, 2024

5  out of  5
rating by Chloe Maness
"Amazing staff! Very helpful, and Polite."
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Holly Wright

September 16, 2024

5  out of  5
rating by Holly Wright
"Jim McAdams State Farm is the BEST! Mr. Jim, alongside his knowledgeable, friendly staff ensures every client gets the best rates! Brownsville is fortunate to have such a dedicated, community-focused business! My family has had the pleasure of doing business with Jim McAdams State Farm for years and I would recommend them to anyone!"
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Laura Hillis

September 12, 2024

5  out of  5
rating by Laura Hillis
"5 Stars for great service!"
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Patsy Gladish

September 11, 2024

5  out of  5
rating by Patsy Gladish
"Melissa is our go to person, she has been with State Farm over 25 years and if we need anything she is always willing to help. We even changed our agent to continue using her for our needs."
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Chris Smoot

March 25, 2024

5  out of  5
rating by Chris Smoot
"Been with them for years and always been treated right"
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Brad Hawkins

March 7, 2024

5  out of  5
rating by Brad Hawkins
"Super agent. very helpful. As good as it gets"
We responded:
"Thanks Brad. Its a pleasure working with your family."
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Latoya Taylor

February 28, 2024

5  out of  5
rating by Latoya Taylor
"Kristie was very thorough and helpful. She got me the best coverage for the best deal!"
We responded:
"It was great talking with you and I'm glad I could help you out. Thank you so much. Our agency is looking forward to doing business with you! --Kristie"
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Big Louie

February 3, 2024

4  out of  5
rating by Big Louie
"Good service and experience for me, I've had insurance with Jim for years. I'd recommend his services."
We responded:
"Thanks so much for the review and recommendation. We're always glad to be of service."
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Hugo Tadeu

October 22, 2023

5  out of  5
rating by Hugo Tadeu
"I had this guy, Caleb Beickel, who helped me with my insurance. What would be something simple, got me surprised for the way it was conducted. Caleb is polite, know about his job, and is very helpful. Excellent professional. I got impressed with him."
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Lexus Sesson

October 20, 2023

5  out of  5
rating by Lexus Sesson
"I would give this agency 10 stars if I could , Caleb Bieckel was amazing and helped me get a great quote within minutes !! He was very attentive to what I needed and made sure i got the best affordable quote there was !! He was also very well mannered and friendly !! I could not have asked for a better representative with a speedy accurate transition on getting me what i needed !! I highly recommend !!"
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Terra Dye

September 13, 2023

5  out of  5
rating by Terra Dye
"I would like to say thanks to Caleb for his assistance. Everything was handled quickly and in a very professional manner. Keep up the good work!"
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Ashley Halford

August 18, 2023

5  out of  5
rating by Ashley Halford
"Caleb Beickel is the best insurance agent I've ever worked with! He replies back very quickly, and it so easy to work with. If I have any questions at all, hes got me covered. Would give 10 stars if I could. Thank you, Caleb!"